FAQ

• Ready-to-Ship items will ship within 2-4 business days.
• Shipping Preference is selected at checkout.
• Tracking Info will be provided via email once your order ships.
• Custom Orders are asked to be placed 3-4 weeks before your event date. These ship times will vary based on our communication surrounding your requested designs! <3

Shipping Cost will depend based on preference you select at checkout. We typically ship via USPS Ground Advantage, which includes tracking and typically delivers within 2–5 business days. Orders over $50 include FREE shipping!

Shipping to Canada will be calculated at the time of checkout based on weight and shipping address.

Currently, we are only accepting orders within the U.S. and Canada on the website. However, if you're located outside the U.S./Canada and would like to place an order, please feel free to contact me directly! We are happy to discuss alternative shipping methods.

We're hoping to expand shipping from the website soon — stay tuned!

Custom orders are temporarily closed until after Lost Lands while I complete my current projects and prepare for upcoming events.

You’re still welcome to submit a request through my Custom Order Form. I’ll begin reviewing new submissions once customs reopen and will reach out regarding availability, timing and pricing. Please note that submitting the form does not guarantee acceptance until your order has been personally confirmed.

Even if I can’t create your idea immediately, I always love seeing what you envision! it often inspires future Electric Basswear designs and drops!

If you’re requesting something different from an exact product listing on the website, please complete my Custom Order Form with your design ideas, preferred pieces, colors, event date and any inspiration photos.

After reviewing your submission, I’ll contact you to confirm availability, design details, timing and pricing. Your custom order is not officially accepted until the project has been confirmed and payment arrangements have been provided.

Because many of our items are made in limited runs, all sales are final.
However, if you receive the wrong item or something arrives damaged, reach out to me at laurenpropson@electricbasswear.com and we’ll make it right ASAP.

We're proudly based in Arizona, designing bold, DJ-inspired accessories for the EDM community across the U.S. & Canada :)